We use UPS Next Day Air for shipping all live animals.
Prices of animals do NOT cover shipping. We charge a $5.00 box charge that includes cold or heat packs as deemed necessary.

Upon purchase of animal(s), you will be charged $47.00 + $5.00 S&H. In the event of multiple animal purchases or oversized packages, you will be notified via e-mail of any additional charges. All charges must be paid prior to shipping.

Shipping charges start at $47.00 and may be more according to size and weight of package.

We also offer Delta Dash service for some larger animals. There will be a $40 handling charge in addition to the actual shipping charges. Delta Dash shipping starts at $80 per package and may be more according to size and weight.

ALL DELTA DASH MUST BE PICKED UP AT THE AIRPORT WITHIN 1 HOUR OF ARRIVAL.

We ship Monday through Thursday and will notify you of any problems or delays due to holidays or weather via telephone.

All orders must contain exact shipping info.

We require a telephone number, exact street address, name, suite or apt#, city, state, zipcode, business name (if applicable).

• We do not ship to P.O. Box addresses.
• We only ship to the continental USA.
• Sorry, we do not ship to Alaska or Hawaii.

Live arrival is guaranteed. All animals will be active, feeding, and in apparent good health at time of shipment.

1) We are not responsible for carrier delays or mishandling.
2) We are not responsible for lost or stolen packages.
3) All packages must be signed for AND accepted on first delivery attempt.
4) Transit temperatures must be between 35-90°F.
5) No live arrival guarantee on amphibians at any time.

-All claims must be made the day of delivery. Claims must be made by e-mail with
picture of animal included to the following e-mail address:
sales@martinsworldexotics.com. Also, please call (561)-756-0345 to report claims.

-Shipping charges are non-refundable.

-No cash refunds or chargebacks, replacement of animal or credit toward next order only,
at our discretion.

-Under some circumstances, we may require animal to be shipped back to us at
purchaser’s expense to verify claim.

-We will not be responsible for any veterinary expenses not authorized by us in writing.

**All turtles and tortoise under 4” are for educational, scientific research, or export purposes only, and are not intended as pets.